Community Based Care

CMHA offers a continuum of services dedicated to improving the quality of life for individuals living with behavioral health and substance use disorders.

Providing comprehensive treatment for more than 7,300 children, adolescents, and adults annually has taught us that improving the quality of life for the individual also betters our community.

Children & Families

Community Support Services
Community Support Services

233 Main Street, New Britain, CT 06051
(860) 224-8192

Community Support Services (CSS) is dedicated to serving the community with respect and understanding. CSS offers a range of services to support you and your family in your journey to better health and well-being. CSS connects clients to healthcare, provides emotional support in schools, and offers job assistance and resources for obtaining food stamps and health insurance. Additionally, CSS provides vocational training, translation services, and housing support to ensure you have the resources needed to thrive.

Parenting Support Services (PSS)
Parenting Support Services (PSS)

255 Bank Street, Waterbury, CT 06702
(203) 596-9724

Parenting Support Services (PSS) is an in-home, evidence-based program that helps parents manage their child’s behavior and become independent, resourceful problem solvers. Caregivers are given the tools to create a home learning environment that will help develop and nurture their child’s behavioral, emotional, and cognitive strengths. 

Multidimensional Family Therapy Program (MDFT)
Multidimensional Family Therapy Program (MDFT)

233 Main Street, New Britain, CT 06051
(860) 224-8192

MDFT is an innovative and evidence-based, family-driven substance abuse program for adolescents and their families. Recognized as one of the most promising interventions for substance abuse, MDFT works with families directly in the home, school, and community, considering all components of an adolescent’s life to promote positive, long-term change. Services include individual and family therapy, consultation with schools, court and DCF coordination, medication management, and integrated case management.

Reunification & Therapeutic Family Time (RTFT)
Reunification & Therapeutic Family Time (RTFT)

255 Bank Street, Waterbury, CT 06702
(203) 596-9724

This intensive, home-based program works to return children who are residing with resource/foster families to their biological families. RTFT is designed for families with children who have been removed from the home due to protective service concerns, including abuse and neglect, parental substance abuse, family violence, or mental health concerns. RTFT assists children and their families in reestablishing and maintaining healthy and safe relationships.

Intensive Family Preservation (IFP)
Intensive Family Preservation (IFP)

255 Bank Street, Waterbury, CT 06702
(203) 596-9724

Intensive Family Preservation (IFP) provides in-depth, at-home family support and parent counseling on a 24/7 basis for families at risk of having children removed, or whose children have returned from out-of-home placement. A range of clinical and holistic services, including parenting education, advocacy, counseling, crisis intervention, life management, and life-skill building, are designed to stabilize and support the whole family.

Adults

Community Connections for Survivors (CCFS)
Community Connections for Survivors (CCFS)

Available to individuals across Central and Northwest CT
(860) 348-2307

Community Connections for Survivors (CCFS) provides intensive wraparound services with a unique approach to community based treatment, including advocacy, linkages to services, and emotional support. Each client receives case management, clinical services, and assistance in developing their own plan of care to promote autonomy and self-empowerment. This program is open to anyone- child or adult- who has experienced victimization of any kind (physical, sexual, or verbal in nature, including unreported). Referrals can come from individuals or via the Office of Victim Services (OVS), courts, hospitals, providers, or state agencies.

Community Support Program
Community Support Program

Community Support Program provides short-term community advocacy and long-term case management to help clients ultimately lead independent lives in their community setting of choice. With a focus on skill-building, CSP helps clients practice independent living skills.

Assertive Community Treatment Team (ACTT)
Assertive Community Treatment Team (ACTT)

CMHA's ACTT provides intensive case management and outreach to individuals with serious and persistent mental illness or co-occurring disorders who need more support than traditional outpatient care or case management can provide.

Veteran (VA) Services
Veteran (VA) Services

VA Services are available to any individual in need of care, regardless of race, immigration status, socioeconomic status, primary language, or behavioral health/medical diagnosis. We proudly serve underserved populations, low-income populations, uninsured populations, undocumented populations, active duty military or veteran populations, and individuals with serious mental illness (adults), serious emotional disturbance (children), long-term chronic addiction, and complex health profile populations. Our commitment is to provide comprehensive support and care to ensure the well-being of every individual.

Housing Programs: Supportive Housing/Next Steps
Housing Programs: Supportive Housing/Next Steps

CMHA's Housing Programs provide office and community-based clinical and intensive case management to help clients with disabilities, mental illness, substance use, HIV, and chronic homelessness stay in their housing of choice and manage their symptoms. 

Forensic Services: Jail Diversion, Forensic Counseling, Step Forward, & Jail Diversion for Women
Forensic Services: Jail Diversion, Forensic Counseling, Step Forward, & Jail Diversion for Women
This New Britain-based program is state/court referred and serves clients meeting a specific criteria.

These programs provide transitional services for individuals with behavioral health concerns who are returning to the New Britain/Bristol area after incarceration. The programs also offer community based therapy services for persons with co-occurring disorders who are involved in the judicial system.

COPE: Community Outreach Program for Engagement
COPE: Community Outreach Program for Engagement

Community Outreach Program for Engagement (COPE) provides on-site clinical services to homeless clients in order to engage, treat, and support them in retaining housing. Program services include psychiatric assessment, medication management, individual therapy, case management, and outreach per the individuals' treatment plan (as developed by the client and treatment team).

Older Adult Care Services
Older Adult Care Services

Our Older Adult Care Team provides targeted case management and care coordination to reduce behavioral health disparities among adults 55+. We connect older adults with healthcare services, including primary and specialty care, assisted living, mental health providers, and home health care.

Eligibility:

  • 55 years or older
  • Behavioral health and/or medical need impacting functioning
  • No more than 4 hours a week of in-home support
  • Living independently or transitioning to higher care
  • Insurance not required

Recovery is real, everyone matters, and there is no such thing as a hopeless case.

Location

233 MAIN STREET
NEW BRITAIN, CT 06051

Services, Appointments & Referrals
860.224.8192

Administration
860.826.1358

Crisis Line
860.224.3331

Medical Records Direct Line
860.348.2310

Medical Records Fax
860.827.3473

Media Inquiries
860.224.8192 x1696

Quick links

Terms & Conditions

Image

© 2026 CMHA. All rights reserved.

Follow on Facebook Follow on Twitter Follow on Youtube Join on Discord Follow on Github Follow on Instagram Wellness on Wheels